Following recent government guidance, we are now offering viewings.
Please contact the Moat sales officer to book your appointment.
Following recent government guidance, we are now offering viewings.
Please contact the Moat sales officer to book your appointment.

Frequently asked questions

Shared ownership offers the chance to purchase a share (25%-75%) of a house or an apartment. A 5%-10% mortgage lender deposit is required for the share being purchased which, in the current market, makes it possible to own a home through shared ownership.
If you don’t already own a home, live outside London and earn less that £80,000 a year, then yes you are eligible! The same applies in London but you can earn up to £90,000. For full eligibility details, please visit www.helptobuy.gov.uk.
Help to Buy Agents are appointed by Homes England to guide customers looking for help to buy a home. Visit www.helptobuyagent3.org.uk for details of available homes in the areas that we cover and information about the application process.
Yes, if you wish to purchase a home with us, you will require a deposit for your mortgage. This will typically be 5% or 10% of the total share value and is in addition to the savings required for other home buying costs such as legal fees and mortgage arrangement fees. Please note we do not accept interest only mortgages or 100% mortgages.
No and Moat staff are not qualified to offer mortgage advice. You will need to obtain a mortgage from a high street lender. You can find out more details about mortgages via our panel of mortgage advisors.
No. There are a number of high street banks and building societies that provide shared ownership mortgages but not all of them do. We recommend that you use our panel of mortgage advisors to assist you in arranging your mortgage as there are certain conditions that apply. 7% is the maximum mortgage interest rate that we can accept.
You will be expected to provide documentation to Moat, your mortgage advisor / lender and your appointed solicitor. This may include: wage slips, bank statements, proof of address, contract of employment and certified identification.
Buying a new home off plan means that you commit to purchasing a property that is still being constructed. You may, or may not, have an opportunity to physically view inside it before your commitment to buy it becomes a legal obligation (at the stage where you legally exchange contracts). Further information about buying off-plan can be found here.
Yes you can and you can do this at anytime after you have purchased your home. It is entirely up to you if you decide to staircase and purchase further shares.

You purchase additional shares at the current market value and with each staircasing transaction, your rent reduces according to the new percentage owned. When you reach 100% ownership, you no longer pay us rent, although you are still liable for service charges and ground rent (if applicable). For more information about staircasing, click here.
Like any home owner, you are fully responsible for the day to day maintenance of your home. If you buy a house, it is your responsibility to keep both the interior and the exterior of your home in good repair. If you buy an apartment, the freeholder of the block is responsible for maintenance of the common parts and the exterior of the building. You will be responsible for undertaking any maintenance or repairs to the inside of your apartment.
Resales are homes that the current owner bought through shared ownership and now wishes to sell on. It’s still the same shared ownership government-backed product but you normally purchase at least the share that the seller currently owns. Further information about resales can be found here.
If you’re buying a house, it’s usually fine to bring your pets. We do not allow pets in apartments, so it’s always best to speak with us first.
Yes you can! Further information about lease extensions can be found here.
Subletting your home isn’t allowed but you can take in a lodger. We are here to help, so please get in touch if you want to speak to us about subletting.
Yes you can! You will need to let us know about any bigger projects such as home improvements and structural changes.
We have houses and apartments for sale across Essex, Kent, London and Sussex.
There are costs associated with buying a home and these include a reservation fee, survey and mortgage arrangement fees, solicitors fees and removal costs. We recommend that you have around £5,000 to cover all of this.
Moat
Homes and Communities Agency
Mayor Of London
Help To Buy
Shared Ownership Campaign